Research the company:
Do they have the size of vehicles you need? Do they have a good record with the Better Business Bureau? Are they reputable in the industry? Preview their vehicles.
How many people will be driving? Typically, companies will make you list all intended drivers. Keep in mind; most companies require that all drivers be over the age of 25 and licensed to drive in the state in which the company resides. Be sure to bring your license and proof of insurance when picking up the rental, as most companies will make a copy of each for their records.
Many companies have a daily mileage limit. Be sure to read everything on your contract, so that you are not surprised by excess mileage penalties. Also, be sure to check if your rental company allows for out of state or the country trips. Additional fees may be incurred beyond tolls, charges, and sales taxes.
Damage deposits are collected in the event of loss of or damage to a vehicle. This deposit is credited back when the vehicle is returned undamaged.
It is always a good idea to fuel vehicles yourself before returning them to the rental company as most often than not, there is an additional refueling charge that you will acquire. Be aware of what type of gas, diesel or regular that the vehicle takes. Not only does putting the wrong type of fuel into the tank make the car no longer drivable, it is costly to repair.
Research your options before and know your needs. Some companies require that you carry collision and comprehensive coverage that extends to rental vehicles. Some companies will offer loss damage or collision damage waivers.
Pick Up & Return:
Before you are handed the keys, a company representative and yourself should walk around the vehicle to inspect and document any existing damage. You should also do this upon return
Read the fine print:
Be sure to read the contract through in its entirety. Contracts are legally binding document that commit you to the provider. Be well informed about what you are signing, ask questions if you don't understand something, and be sure to ask for a copy of the mutually signed agreement for your own records.